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Responsibilities

• Promote education services actively, assist students the enrollment procedures
• Provide pre and post student services
• Handle customers enquiries and follow up cases by coordinating with partner teams
• Carry out daily operations of the campus and provide general administration support to the team
• Perform other ad hoc duties when required
• 3 days per week included Saturday and Sunday

Requirements

• Matriculate or above with a minimum of 2 years experience in customer service, data processing, clerical or administrative support; OR Diploma holder/University graduate with less years of experience will also be considered
• Good communication and interpersonal skill
• Good written and verbal communication skills in English and Chinese (Cantonese & Mandarin).
• Diligent and detail-minded.
• Familiar with Microsoft Office and Chinese Word Processing
• Immediately available preferred

* Candidate with less experience will be considered as Customer Service Assistant

Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Department, Kaplan Hong Kong via email HKHRRecruitment@kaplan.com today!

Responsibilities

• Be the key driver helping with all aspects of marketing and branding activities to drive leads generation, student enrollment and customer acquisition for the KFA Division
• Monitor and evaluate the performance of direct reports for the execution of marketing activities to deliver on company commercial objectives
• Formulate marketing strategies and drive student enrolments for KFA programs through effective use and analysis of digital and social media marketing
• Assist with annual budgeting and monthly forecasting for leads generation, marketing and media planning, resource allocation
• Monitor campaign/activity progress, evaluate media and campaign effectiveness to optimize campaigns 
• Develop and expand partnership portfolios; engage proactively and liaise with local and international media, professional bodies, and recruitment channels with a view to maximizing visibility, brand exposure and engagement with KFA business
• Work closely with Course Consultant and Program Management Team to produce brochure/leaflet/EDM and to plan and execute student service activities including but not limited to, information sessions, recruitment fairs, seminars, etc
• Support team and division head on ad-hoc projects, market research & analysis
• Provide timely, accurate market and competitor intelligence and analysis
   

Requirements

• University graduate in marketing or related disciplines
• A minimum of 3 years of relevant work experience in Education or Training field
• Possess business and market knowledge of Hong Kong, preferably in Education Management
• Strong working knowledge on digital marketing including search engine and social media 
• Proven track record in digital marketing and social media is a must 
• Excellent with numbers and an effective communicator so as to create new strategies to win business and work with cross-functional teams
• Strong sense of ownership, independent and self-driven
• Creative, flexible, yet detail-oriented
• Experience with CRM System (e.g. SalesForce) is a plus
• Fluent in English & Cantonese; Mandarin is a plus
• Proficiency in English & Chinese writing

Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Manager, Kaplan Hong Kong via email hkhrrecruitment@kaplan.com today!!

Responsibilities

• Driving student recruitment to achieve challenging recruitment targets for our colleges in line with visa and compliance requirements
• Provide effective course counselling to students and parents on their study pathways from our KIPA colleges to our partner universities
• Deliver exemplary customer service is to all internal and external stakeholders
• Convert student opportunities from new leads into actual enrolments, including responding to all enquiries within 48 hours
• Identify sales opportunities and barriers through discussion with Kaplan International team members; develop action plans to create and capitalise on recruitment opportunities and overcoming barriers
• Assess the return on investment of participating in recruitment fairs and events that take place throughout the region to prioritise and participate in high-value recruitment events and activities
• Maintain excellent agent relationships, with an emphasis on training and support to ensure high loyalty and performance
• Promote Kaplan International Pathways on an on-going basis to generate new leads in the market by working with established key stakeholders, as well as identifying and pursuing new business opportunities
• Be the main point of contact for agents and respond to their enquiries in an efficient and effective manner within 48 hours
• Maintain a comprehensive knowledge of our college courses, entry requirements and education systems in the region and in Australia.
• Liaise effectively across the Kaplan network, including sales teams, admissions staff, campus/college based teams and partner universities
• Evaluate recruitment and marketing activities in the market and working within assigned budget
• Liaise with the marketing department to develop market-specific collateral to support sales and recruitment in the region
• Provide in-country support and market intelligence to the wider Kaplan International team and our partner universities
• Provide support on special projects and tasks as specified by the management
   

The post involves travel around the region for exhibitions, open days, seminars and agent visits. Many events the events are held on weekends and public holidays. The successful candidate will (ideally) will have experience of travel within the region and will have the maturity and confidence to work independently soon after appointment to the role.

Requirements

Essential:

• Experience of working in the education sector, ideally in a student recruitment role;
• Understanding of international education systems and Australian higher education;
• An undergraduate degree (Australian preferred) or equivalent;
• Results-orientated, ambitious and highly motivated, ability to work to tight deadlines;
• Strong communication skills, both verbal and written, who can engage confidently with a wide range of audiences and levels of organisational seniority;
• Excellent problem solving skills and the ability to manage conflicting priorities within inflexible deadlines;
• Willing to travel domestically and overseas independently and to work irregular hours as required (required to work during weekends and public holidays);
• Self-motivation, ability to prioritise effectively, be flexible and manage your time under pressure;
• High level of enthusiasm, motivation, personal commitment and independence to undertake periods of work with low supervision;
• High level of literacy and attention to detail to produce clear concise reports;
• Fluent in English

Desirable:

• Experience of international sales or marketing;
• Experience of international education agent relationship management;
• Strong grasp of marketing resources and how they can be used for different audiences;
• Knowledge of another language

Location
The role is based in Hong Kong

Application Procedure
If you have the requisite experience and are excited by the opportunity of working in a dynamic and growing company, please email your CV along with covering letter to: to: Human Resources Department, Kaplan Hong Kong via email HKHRRecruitment@kaplan.com today!!

Further Information
Employment is conditional upon successful completion of professional reference checks. 
 

Responsibilities

• Responsible for mainly account receivable/payable functions
• Prepare accounting journals and other daily accounting work
• Handle month end closing including bank reconciliation, monthly accounting schedule and intercompany transactions
• Perform other ad hoc assignments
   

Requirements

• Prefer university degree, and LCC Intermediate / Certificate of Accounting or above
• At least 2 year working experience in Accounting field
• Good command of spoken and written English and Chinese
• Knowledge in Excel and accounting software is an advantage
• Self-motivate and responsible
• Immediate available is preferred

Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Manager, Kaplan Hong Kong via email hkhrrecruitment@kaplan.com today!!

Responsibilities

• Teaching public / Big 4 Conversion Programme – Strategy and Information System / Management Information System
• Need to teach at weekday evenings / weekends
• Update of Kaplan CP teaching materials
• Writing of CP assignment / exam Q&As

Requirements

• Bachelor/Master degree in information system or IT related disciplines
• Diploma / Higher Diploma / Bachelor degree teaching experience is definitely an advantage

Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Department, Kaplan Hong Kong via email HKHRRecruitment@kaplan.com today!! Attractive remunerations will be offered to successful candidates!

Responsibilities

• Being a Subject Matter Expert and able to develop or/and deliver training solutions
• Customers range from experienced professionals to senior executives in the banking and financial services industry
   

Requirements

• Degree holder in Finance or a related field
• Qualified member of CFA, FRM, CAIA, CPA or equivalent is an asset
• At least 10 years relevant practical and industry experience 
• Ability to present confidently, clearly and passionately about the market practice and development in your area of work
• Areas of recruitment focus are currently as follows:
  • Financial Modeling
  • Regulation and Compliance
  • Liquidity and Treasury
  • Financial Risk Management
  • Private banking
  • Retail banking
  • Commercial banking
  • Wealth management
  • Python and Data Science
  • AI and Big Data
  • Digital Banking
  • Blockchain and Cryptocurrency
  • InsurTech
• Teaching/speaking experience is strongly desirable 
   

Kaplan helps individuals achieve their educational and career goals. ACT NOW and send your application letter with full resume indicating areas of expertise and time of availability to: Human Resources Department, Kaplan Hong Kong via email HKHRRecruitment@kaplan.com today!!